Procedure for Troubleshooting and Repairing the VacPort
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Remove the VacPort from the Wall:
Open the VacPort door to access the two screws holding it in place.
Remove these screws, then gently pull the VacPort out from the wall.
Inspect the Steel Rod and Magnets:
When the VacPort door opens, a steel rod should make contact with the magnets. Refer to the accompanying photo for clarification.
If the steel rod does not make contact with the magnets:
Check for debris preventing the door from closing fully.
Clean the debris, then test the VacPort. If it operates normally, reinstall the VacPort.
If cleaning does not resolve the issue:
Remove the two screws securing the circuit board of the VacPort.
Inspect and carefully clean the contact points on the circuit board where the steel rod makes contact.
Clean the steel rod itself, reassemble the VacPort, and test its operation.
Test the Wiring to the Vacuum:
Disconnect the two yellow wires from the VacPort that lead back to the vacuum system. (These wires are typically low-voltage, safe to handle, and may consist of a 22-gauge black and red wire enclosed in white or gray insulation.)
Touch the two disconnected wires together:
If the vacuum turns on:
The VacPort circuit board, connection points, or debris in the VacPort is causing the issue. Contact InterVac for further assistance.
If the vacuum does not turn on:
Proceed to the next step.
Inspect the Wiring to the Vacuum Cleaner:
Trace the wires back to the vacuum cleaner and inspect them for damage or disconnections.
If the wires are damaged or disconnected:
Replace or reconnect the wires to the vacuum cleaner. Test the VacPort operation after repairs and reinstall everything.
If the wires are intact and connected:
Proceed to the next step.
Contact InterVac for Further Assistance:
If the vacuum system still does not work after completing the above steps, reach out to InterVac Design Corp. for additional troubleshooting support.
