Registration does not replace proof of purchase. A purchase receipt or other proof of original purchase will still be required before warranty performance is rendered.

Proof of purchase includes:

• Product sold directly to the end user
• Product installed in an RV or boat purchased by the end user

Applicable Products & Warranty Period

Warranty length is determined by the date of manufacture on the silver UL sticker located in or near the dust bag compartment.

CondoVac (includes IVD660 models) – 2 years
RV Vac (includes CS6, CS8, CS9, CS10, CS RM, CS RM RC models) – 2 years
Garage Vac (includes GH, GF, H, F, RMF, RMH models) – 2 years
VacPort (includes LED and Non-LED) – 2 years
All accessories – 30 days

Warranty Coverage

This warranty is extended only to the original purchaser of the product or RV/boat in which it was originally installed and is not transferrable.

There are no expressed warranties except as listed above. InterVac is not liable for any conflicting warranty policies put in place by an OEM or Dealer.

If a product is found defective, InterVac will, at its sole discretion:

• Repair the product using new or rebuilt parts, or
• Replace the entire product free of charge

InterVac may require the purchaser to pay for shipping to return the product.

If the product is sold as a kit, only the defective product will be warrantied. Labor for installation or removal is not covered.

This warranty only covers failures due to defects in materials or workmanship that occur during normal use. InterVac retains the right to review each claim and determine what constitutes normal use.

No cash refunds will be issued.

Exclusions

The following items that require normal replacement are excluded from the warranty policy:

• Disposable dust bags
• Filters
• Product cleaner tools
• Product hoses

This warranty does not cover:

• Damage which occurs in shipment
• Failures caused by products not supplied by InterVac
• Use of non-genuine, aftermarket, or third-party dust bags or filters (this will void the warranty on the vacuum unit)
• Failures resulting from accident, misuse, abuse, neglect, mishandling, misapplication, alteration, modification, or commercial use such as hotel, office, restaurant, or rental use of the product
• Unauthorized or improper service performed by anyone other than InterVac
• Damage attributable to acts of God

Warranty Claim

If you are experiencing an issue and need to submit a warranty request, please use the official Warranty Claim Form:

https://intervacdesign.com/warranty-claim-form/

Warranty claims submitted without proof of purchase may be denied.

Contact

For warranty-related questions, please contact:

becky@intervacdesign.com